Privacy Policy

Last updated: Sep 08, 2025 | Version 1.0

1. Introduction

At Parsy.io, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data integration platform.

By using Parsy.io, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

This policy applies to all users of our platform, including developers, companies, and organizations that integrate with our APIs and services.

2. Information We Collect

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Account Information

Name, email, company details, and authentication credentials for account management.

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API Usage Data

Request logs, response times, error rates, and usage patterns for service optimization.

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Integration Data

Configuration settings, endpoint URLs, and transformation rules you create.

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Payment Information

Billing details processed securely through Stripe for subscription management.

3. How We Use Your Information

3.1 Service Provision

We use your information to provide, maintain, and improve our data integration services, including API access, data transformation, and destination routing.

3.2 Communication

We may contact you about service updates, security alerts, billing information, and support requests related to your account.

3.3 Analytics and Improvement

We analyze usage patterns to optimize performance, identify bugs, and develop new features that enhance your experience with our platform.

4. Data Security and Encryption

4.1 Encryption Standards

We implement industry-standard AES-256-GCM encryption for data at rest and in transit. When you enable encryption for your API keys, each key receives a unique encryption key.

4.2 Access Controls

We use role-based access controls, multi-factor authentication, and regular security audits to ensure only authorized personnel can access your data.

4.3 Infrastructure Security

Our infrastructure is hosted on secure cloud platforms with regular security updates, intrusion detection, and comprehensive monitoring systems.

5. Data Processing and Storage

5.1 Data Processing

Your data is processed according to your configuration settings and sent to your specified destinations. We do not access, analyze, or store the content of your business data.

5.2 Data Retention

We retain your account information and configuration data as long as your account is active. Business data processed through our APIs is not stored beyond the processing period.

5.3 Data Location

Your data is processed and stored in secure data centers located in regions that comply with applicable data protection regulations.

6. Third-Party Services

6.1 Payment Processing

We use Stripe for payment processing. Stripe handles all payment information securely and is compliant with PCI DSS standards. We do not store your payment details.

6.2 Google Services

When you integrate with Google Sheets, data is transmitted directly between our servers and Google's services using secure APIs and your configured credentials.

6.3 Analytics and Monitoring

We may use third-party services for analytics, error tracking, and performance monitoring. These services only receive anonymized, aggregated data.

7. Your Privacy Rights

7.1 Access and Control

You have the right to access, update, correct, or delete your personal information through your account settings or by contacting our support team.

7.2 Data Portability

You can export your configuration data and account information in standard formats for use with other services or for your own records.

7.3 Opt-Out Options

You can opt out of non-essential communications and control your notification preferences through your account settings.

8. Compliance and Regulations

8.1 GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) for users in the European Union, including data subject rights and lawful basis for processing.

8.2 LGPD Compliance

We adhere to Brazil's Lei Geral de Proteção de Dados (LGPD) requirements, ensuring appropriate data protection measures for Brazilian users.

8.3 Other Regulations

We continuously monitor and adapt to other applicable data protection regulations in jurisdictions where we operate or serve users.

9. Cookies and Tracking

9.1 Essential Cookies

We use essential cookies for authentication, session management, and security purposes. These cookies are necessary for the platform to function properly.

9.2 Analytics Cookies

We may use analytics cookies to understand how you use our platform and improve our services. You can control these through your browser settings.

9.3 Third-Party Tracking

We do not use third-party tracking cookies or sell your browsing data to advertisers. Our focus is on providing a secure and efficient data integration service.

10. Children's Privacy

Parsy.io is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy and Data Protection Officer

privacy@parsy.io

General Support

contact@parsy.io

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